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Broker Certification Training

Information Last Updated: 2/17/2021

Brand New Day

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Brand New Day

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Thank you for your interest in becoming certified to sell Brand New Day Plans in 2021.

Certifying with Brand New Day is easy! Read the instructions below, and click on the link to get started.

Please send the following credentialing documents to Broker Support at

  • 2021 AHIP or NAHU Certificate
  • License (if you’re a new agent or recently updated)
  • E&O (if you’re a new agent or recently updated)
  • Agent Contract (for new agents)
  • We must have a W9, Direct Deposit Form and Voided Check on file for you

2021 Agent Certification Link

Instructions -

  • Click on the 2021 Agent Certification Link (located above).
  • If you’re a returning user, login. If you’re a new user, login with your email and create a password.
  • Under “My Courses” click on “2021 Brand New Day Agent Certification”.
  • Scroll to the bottom of the instructions on that screen and click on “Get Started”.
  • The course is a 50 minute video training + 20 question test. You have 3 attempts at each question. You must pass with an 85% or better to complete the certification. There are PDF handouts for the course that can be saved.
  • If you fail the test, you will have to watch the video again then reattempt the test.
  • Call Brand New Day Broker Support if you have any questions or experience any issues with the material in the presentation. Broker Support is available M-F, 8am-6pm at 1-866-255-4795 ext. 2018 or *For resetting the password- Mindflash will do that, Broker Support doesn’t have access to reset passwords for this site.


Frequently Asked Questions (FAQ)

Please refer to the FAQ with common questions prior to reaching Brand New Day.
SOA and Enrollment Application Video Tutorial for Brokers:
Electronic SOA Step by Step Guide

Technical Difficulties

For technical difficulties please refer to Mindflash FAQ’s. If you're still having trouble you may contact Broker Support team at our contact below.

Broker Support/Sales Department Contact Information

Call: 1-866-255-4795 x2018
Hours of Operation: Monday – Friday 8 a.m. – 6 p.m.