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Rides to the Doctor

Information Last Updated: 10/31/2019

Brand New Day

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Secure Transportation Benefit


As your added benefit Brand New Day offers transportation coverage through Secure Transportation, at no cost. The transportation benefit has unlimited trips to plan approved locations such as to and from medical appointments.

In those instances, please call the Brand New Day transportation toll-free number three (3) days before your appointment. When you call provide them with your Brand New Day ID card and the provider or pharmacy address. Remember to schedule a round trip, when needed.

Secure Transportation Contact Information

Schedule Routine Transportation (to and from doctor visit's)
Call: 1-855-804-3340, TTY: 711
Hours of Operation: Monday – Friday 8 a.m. – 6 p.m.
Schedule Medical Transportation (non-urgent)
Call: 1-855-804-3484, TTY: 711
Hours of Operation: Monday – Friday 8 a.m. – 6 p.m.