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  Member Services 1-866-255-4795 | TTY 711
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Mail Order Rx and Extra Help

Mail Order Rx and Extra Help

Information Last Updated:1/28/2022

Lower Copayments for Prescriptions!

Tiers 1 and 6 at $0 copay! If you are filling a prescription for medications on Tier 1 or 6 you will not have a copayment.

Mail Order Savings!

Tiers 2, 3, and 4 Special! Pay for 2 months of a 90-day prescription and get the third month at no extra cost. This applies to members enrolled in one of the Brand New Day “Care Plans” when they use Mail Order to fill their 90-day, Tier 2, Tier 3 or Tier 4 prescription. It is easy to save on prescription drugs with MedImpact Direct!

MedImpact Direct Order Forms

(English | Spanish | Chinese | Korean | Vietnamese)

MedImpact Direct Contact Information

Call: 1-855-873-8739, TTY: 711
Fax: 1-888-873-1773
Hours of Operation: Monday – Friday 5 a.m. – 5 p.m. and Saturdays 6 a.m. – 2 p.m.

90-Day Prescription Supply at Retail Pharmacies

All members are entitled to use Mail Order to save on prescriptions. Mail Order prices are generally lower, but if you prefer picking up medications at the pharmacy, you can request a 90-day supply from your pharmacy and/or physician and receive the prescription at the retail pharmacy. This option is not subject to the Mail Order co-payment savings.

More Savings! Extra Help - from Medicare

You may qualify for Extra Help with your prescription drug costs. If you don’t qualify for Medi-Cal but you have a limited income, you can apply for Extra Help. 

If you qualify for Extra Help, Medicare will pay all or part of your Part D premium and you will have lower copayments at the pharmacy. To learn more click here

Extra Help Contact Information

To apply for Extra Help call or go online:

Brand New Day

Call: 1-866-255-4795; TTY 711
Hours of operation: Monday - Friday, 9 a.m. - 6 p.m.

Social Security Office

Call: 1-800-772-1213; TTY 1-800-325-0778
Hours of operation: Monday - Friday, 7 a.m. - 7 p.m.

Other Ways to Save! Generic vs. Brand Name

Generic medications have the exact same ingredients as the brand name drugs, but you aren’t paying for the “name.” Always ask the pharmacy for generic instead of brand name. Save your money for something special.

Explore our comprehensive and affordable plans today.

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