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Healthcare Fraud Alert! Fake COVID-19 Testing

Information Last Updated: 4/10/2020

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Have you recently received a call or a door-to-door visit from someone who claims they can give you COVID-19 testing? Don’t be a victim of fraud.

On April 1st, 2020 the Centers for Medicare and Medicaid Services (CMS) and the U.S. Department of Health and Human Services (DHS) released a fraud alert to all Medicare plans. This alert noted fraudsters offering fake COVID-19 tests to Medicare beneficiaries in exchange for personal details.

Fraudsters have many ways to lure their victims into providing information and then stealing their identities. Sometimes they call under a guise of helping you complete an application.

Protecting your personal information is important part of Brand New Day’s mission. Brand New Day may contact you by telephone for customer-service purposes. In only few special situations, usually familiar to you, we may request for confirmation of your Brand New Day Member ID or MBI number.

Fraudsters may contact you representing a fake COVID-19 testing location. They may call, come knocking door-to-door, or contact you through social media platforms like Facebook. They are looking to get personal information from you.

Don’t let this happen to you. Below is more information on how to protect yourself.

What can I do to protect myself?

Never give out your personal identifiable information. Brand New Day nor CMS nor Social Security will ever contact you asking for your personal identifiable information. Especially if the case is unknown.

What can I do while I’m talking to the fraudster?

Collect as much information as possible. You can report the information on the form located down below.

Information to report:

  • Company Name(s)
  • Name of the person(s)
  • Description of the person(s) (e.g. physical appearance, accent, pictures, etc.)
  • Their contact information (e.g. address, phone number, fax number, email, website)
  • Location of where the event took place (in-person at home, call, or social media)
  • If it was a phone call, what was the phone number they called from?
  • If it was through social media, what was their username? Provide a screenshot, if available.
  • If in person, write down a description what the person looked like and what they said, what time did they stop by?
  • Include any witnesses.

Provide full information, where possible.

Report Fraud:


Method of Contact:

Method of Contact:Method of Contact:
Please include the Who, What, When, Where, and How details.