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Healthcare Fraud Alert! Fake COVID-19 Testing

Information Last Updated: 1/15/2021

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Have you recently received a phone call, text, email, social media outreach, door-to-door visit from someone who claims they can give you COVID-19 testing or the COVID-19 vaccine? Don’t be a victim of fraud.

Centers for Medicare and Medicaid Services (CMS) and U.S. Department of Health and Human Services (HHS) take COVID-19 fraud seriously and are now warning Medicare members to be aware of COVID-19 testing and vaccine scams.

Fraudsters may contact you representing a fake COVID-19 testing location or have offers for getting your COVID-19 vaccine at a discounted rate and getting vaccinated earlier than the CDC-recommended phased roll out schedule.

These scams are targeting Medicare beneficiaries in exchange for personal details. Fraudsters have many ways to lure their victims into providing personal information and then stealing their identities. You could be contacted by phone call, text, email, social media outreach, or a door-to-door visit.

Protecting your personal information is an important part of Brand New Day’s mission. Brand New Day may contact you by telephone for customer-service purposes. In only a few special situations, usually familiar to you, we may request for confirmation only, your Brand New Day Member ID or MBI number.

Be sure you know:

  • The vaccine is at no cost to you
  • Brand New Day supports the CDC-recommended phased roll out schedule
  • You can’t pay to put your name on a list to get the vaccine early

Below is more information on how to protect yourself.

What can I do to protect myself?

Brand New Day, CMS, and Social Security will never contact you asking for your personal identifiable information.

What can I do while I’m talking to the fraudster?

Collect as much information as possible. You can report the information on the form located down below.

  • Company Name(s)
  • Name of the person(s)
  • Description of the person(s) (e.g. physical appearance, accent, pictures, etc.)
  • Their contact information (e.g. address, phone number, fax number, email, website)
  • Location of where the event took place (in-person at home, call, or social media)
  • If it was a phone call, what was the phone number they called from?
  • If it was through social media, what was their username? Provide a screenshot, if available.
  • If in person, write down a description what the person looked like and what they said, what time did they stop by?
  • Include any witnesses.

Information to report:

Provide full information, where possible.

Report Fraud:


Method of Contact:

Method of Contact:Method of Contact:
Please include the Who, What, When, Where, and How details.