Information Last Updated: 3/8/2021
Be sure to call first; do not go straight to the office, urgent care or ER. Your doctor will assess your symptoms and tell you what to do next.
If you need help reaching a doctor please call Brand New Day. If you cannot reach your doctor, call Teladoc or the Brand New Day Nurse Advice Line.
Here’s how to reach us:
Brand New Day Member Services 1-866-255-4795, TTY 711.
Call your Primary Care Physician (PCP)
Talk to your PCP by phone. Your PCP’s phone number is on the front side of your Brand New Day ID Card.
Teladoc
Talk to board-certified doctors 24/7 by phone or video call 1-800-835-2362 , TTY 711 or
Brand New Day
Nurse Advice Line. Talk to a nurse 24/7 by phone at 1-888-687-7321, TTY 711
Virtual Care costs to you = $0