Molinalogo

As a Medicaid Division of Welfare and Support Services (DWSS) member, one of the most important things you can do is to keep your contact information up-to-date. It will help ensure you’re able to get the care you need when you need it. It also helps make sure you get important updates and reminders from us. 

You also need to update your contact information with DWSS. This helps keep your benefits active.

Your contact information includes your:

• Phone number
• Email address
• Mailing address

Step 1: Update your contact information with Molina by:

• My Molina mobile app
  • Download My Molina mobile app from the Apple App Store or Google Play Store. You can also scan the QR code below using your smart phone.
    
  • Register or log in with your Molina member ID number.
  • Go to Menu > Communication Preferences.
  • Add/edit your phone number, email and mailing address.
  • Choose your preferred phone number and email to receive communications from Molina.
• My Molina member portal
• Go to MyMolina.com
• Register or log in with your Molina member ID number
• Click on the Communication Preferences button.
• Add/edit phone number, email and mailing address.
• Choose your preferred phone number and email to receive communications from Molina.
• Member Services
• Call us at (833) 685-2102 and we’ll update your contact information for you.

 

Step 2: Update your contact information with Division of Welfare and Support Services (DWSS) by:

• Online: Go to Access Nevada
  • Click login
  • Enter username and password 
  • Complete the necessary steps to submit the referral 
• Phone: Call Division of Welfare and Support Services (DWSS) (800) 992-0900
• In person: See office locations at Access Nevada  
  
   

Have questions?

We’re here to help. Call us at (833) 685-2102.