All Brand New Day members have over-the-counter (OTC) medications coverage. As part of this program, OTC items do not require a doctor’s prescription. Your OTC benefits vary by benefit plan. Each benefit plan covers an allowance that can be used on a quarterly basis (every three (3) months). Review your Evidence of Coverage (EOC) for the allowance amount for your specific plan.
Examples of product that are available include pain relievers, multivitamins, eyedrops, cough drops and more. Brand New Day contracts with Integrated OTC Pharmacy to administer this benefit. There is a mail in form that accompanies this Handbook.
If you need assistance in using your OTC benefit or have questions, please call your Brand New Day Health Coach or Member Service Department at 1-866-255-4795 (TTY users please call 1-866-321-5955).You will need Adobe Acrobat Reader to view the documents on this page. Click here to download it now.