Network providers are the doctors and other health care professionals, medical groups, hospitals and other health care facilities that have an agreement with us to accept our payment and any plan cost sharing as payment in full.
It is important to know which providers are parts of our network because with limited exceptions, while you are a member of our plan you must use network providers to get your medical care and services. There are several ways to find a Brand New Day network provider.
The “network providers” listed in our provider search directory have agreed to provide you with your health care and vision coverage. You may go to any of our network providers listed in this directory; however, some services may require a referral and prior authorization from Brand New Day, the contracted Medical Group or IPA.
PROVIDER SEARCH ENGINE
You may use the provider search engine to find a Brand New Day network provider.
Click Here to use our provider search engine.
CONTACT US by phone, email or regular mail to request a hard copy of the provider directory. See below for contact information.
We can be reached at 1-866-255-4795 (TTY users dial 1-866-321-5955) from 8:00 a.m. to 8:00 p.m. seven days a week.
Member services can be reached at firstname.lastname@example.org.
WRITE TO US
Brand New Day Member Services
5455 Garden Grove Suite 500
Westminster, CA 92683