Molinalogo

As a Medicaid/CHIP member, one of the most important things you can do is to keep your contact information up-to-date. It will help ensure you’re able to get the care you need when you need it. It also helps make sure you get important updates and reminders from us.

You need to update your contact information with HHSC. This helps keep your benefits active.

Your contact information includes your: 

• Phone number
• Email address
• Mailing address
   

You should also update HHSC if you have had a baby, changed job recently or have had any other changes to the people in your household or income. 

Step 1: Update your contact information with HHSC by:

• Online: Go to YourTexasBenefits.com or download the Your Texas Benefits app
  •  Be sure to create a Your Texas Benefits account if you do not already have one.
• By phone: Call HHSC 211 and select option 2

Step 2: Update your contact information with Molina by:

• My Molina mobile app
  • Download My Molina mobile app from the Apple App Store or Google Play Store. You can also scan the QR code below using your smart phone.
    
  • Register or log in with your Molina member ID number.
  • Go to Menu > Communication Preferences.
  • Add/edit your phone number, email and mailing address.
  • Choose your preferred phone number and email to receive communications from Molina.
• My Molina member portal
• Go to MyMolina.com
• Register or log in with your Molina member ID number
• Click on the Communication Preferences button.
• Add/edit phone number, email and mailing address.
• Choose your preferred phone number and email to receive communications from Molina.
• Member Services
• Call us at at (866) 449-6849 and we’ll update your contact information for you.

Have questions?

We’re here to help. Call us at (866) 449-6849.