Information Last Updated: 8/2/2023
How and Where to Send Us Your Request for Payment
Send us your request for payment, along with your bill and documentation of any
payment you have made. It’s a good idea to make a copy of your bill and receipts for
your records.
Mail health care bills to:
Brand New Day
Attn: Claims Department
PO Box 93122
Long Beach, CA 90809
Mail prescription drug bills to:
Express Scripts
Attn: Medicare Part D
PO Box 14718
Lexington, KY 40512‐4718
Fax: (608) 741‐5483
Medicare Part D Prescription Drug Claim Form (English)
(Spanish)
You must submit your claim to us within one year for medical claims and three years
for prescription drug claims of the date you received the service, item, or
drug.
Contact Member Services if you have any questions. If you don’t know what you
should have paid, or you receive bills and you don’t know what to do about those
bills, we can help. You can also call if you want to give us more information about
a request for payment you have already sent to us.
Brand New Day Member Services Department Contact Information
If you need help submitting a claim, please contact Brand New Day Member Services through one of the following ways:
1-866-255-4795 TTY: 711
Standard:
Monday – Friday 8 a.m. – 8 p.m.
October 1 - March 31:
Monday - Sunday 8 a.m. – 8 p.m.
Medicare
Brand New Day
Attn: Claims Department
Manhattan Data LLC. 26741 Portola Pkwy. Ste. 1E #930
Foothill Ranch, CA 92610-1763
Medi-Cal
Brand New Day
Attn: Claims Department
26741 Portola Pkwy. Ste 1E #929
Foothill Ranch, CA 92610-1763
For Appeals and Paper claims with attachments including any supporting
documentation:
Brand New Day
Attn: Claims Department
P.O. Box 93122
Long Beach, CA 90809-6547
