Health Management Programs
If you live with a chronic condition, Molina Healthcare of Florida offers no-cost programs that can help. You may also receive:
- A member newsletter twice a year or more, with upcoming events, member benefits, health tips and other important information
- Reminder cards or phone calls to help you remember check-ups, immunizations, screenings and women's health appointments (Pap tests or mammograms)
- Information and resources for other services to improve your health
- Materials on many health topics by asking your provider or calling Member Services
Breathe with Ease® Asthma Program
Members (age two and up) who have asthma can learn about:
- Asthma triggers
- Early warning signs
- Correct use of asthma medicines
- Working with your provider to prevent asthma flare-ups
- How to use an inhaler with a spacer (Coming Soon) and a peak flow meter
Living with Diabetes® Program
Members who have diabetes can learn about:
- The different types of diabetes
- Self-care for diabetics, including meal planning, exercise tips, and medicines that can help
- Working with your provider and other health care partners to control your diabetes
Living with Chronic Obstructive Pulmonary Disease (COPD) Program
Adult members who have COPD can learn about:
- How to quit smoking
- The warning signs of COPD
- Correct use of prescribed medicine
- Working with your provider to control your COPD
Heart Healthy Living® Program
Adult members who have high blood pressure, coronary artery disease and/or congestive heart failure can learn about:
- Medical facts of these conditions
- The correct way to take your medicines
- Lifestyle adjustments to manage your condition, like quitting smoking or changing your diet
What do members enrolled in Health Management Programs receive?
You may receive:
- Health education materials and/or newsletters
- Help with services like transportation and appointments
- Referrals to outside resources
How do members enroll?
To be in the program, you must meet certain requirements. Members who have these health conditions are enrolled automatically. You may get a call or letter from a nurse or case manager about working with your provider to get you the right care and advice.
Molina Healthcare uses the following information to identify members for these programs:
- Claims
- Pharmacy
- Other health management programs
You can refer yourself to a program, or your provider may refer you. It's up to you if you want to be in a program. You can ask to be removed at any time.
Need more information?
Call our Health Management Department at (866) 891-2320 (TTY/TDD: 711). Our staff can let you know what programs you are currently enrolled in and answer your questions. You can also ask for a referral or ask to be removed from a program.
MMA and LTC Service Areas
*Region 8 Counties: Charlotte, Collier, De Soto, Glades, Hendry, Lee, Sarasota
*Region 11 Counties: Miami-Dade, Monroe
*Region 4 Counties: Baker, Clay, Duval, Flagler, Nassau, St. Johns, Volusia
*Region 5 Counties: Pasco, Pinellas
*Region 7 Counties: Brevard, Orange, Osceola, Seminole
If you have difficulty in reading or understanding this information, please contact Molina Healthcare Member Services toll free at (866) 472-4585, TTY at 711 for help. This information can be provided orally in English, or in your primary language. Written translations may be available in certain languages and accommodations will be made for the visually impaired.
Please note: If you have a disability and need more help, we can help you. If you need someone that speaks your language, we can also help. You may call our Member Services Department at 1-866-472-4585 for more help from 8:00 a.m to 7:00 p.m. If you are blind or have trouble hearing or communicating, please call 711 for TTY/TTD services. We can help you get the information you need in large print, audio (sound), and braille. We provide you with these services for free.
Tenga en cuenta lo siguiente: Si tiene una discapacidad y necesita más ayuda, podemos ayudarlo. Si necesita una persona que hable su idioma, también podemos ayudarlo. Puede llamar a nuestro Departamento de Servicios para Miembros al 1-866- 472-4585 para recibir más ayuda, de 8:00 a. m. a 7:00 p. m. Si es ciego o tiene problemas de audición o para comunicarse, llame al 711 para servicios de TTY/TTD. Podemos ayudarlo a obtener la información que necesita en letra grande, audio (sonido) y braille. Le brindamos estos servicios en forma gratuita.
Veuillez noter: Si vous avez un handicap et vous avez besoin plus d'aide, nous pouvons vous aider. Si vous avez besoin de quelqu'un qui parle votre langue, nous pouvons vous aider aussi. Vous pouvez appeler le Service aux Membres au 1-866- 472-4585 entre 8:00 a.m. et 7:00 p.m pour obtenir plus d'assistance. Si vous êtes aveugle ou si vous avez des problèmes auditifs, veuillez appeler 711 pour les services TTY/ATS. Nous pouvons vous aider à trouver l'information dont vous avez besoin en gros caractères, audio (son), et braille. Nous vous fournissons ces services gratuits.
Nota: siamo in grado di offrire ulteriore assistenza agli associati con disabilità. Ove necessario, è possibile richiedere l’intervento di un addetto che parli la lingua dell’associato. Per ulteriori informazioni è possibile chiamare il nostro Dipartimento dei servizi per gli associati (Member Services Department) al numero 1-866-472-4585 dalle ore 8:00 alle 19:00. Gli associati non vedenti, ipovedenti, non udenti o con difficoltà di comunicazione possono usufruire dei servizi TTY/TTD (trasmissione telefonica di testo/dispositivi di telecomunicazione per non udenti) resi disponibili tramite il numero 711. Siamo in grado di fornire le informazioni necessarie in formato di stampa a caratteri grandi, in formato audio (sonoro) e braille. Questi servizi sono fruibili gratuitamente.
Veuillez noter : si vous avez un handicap et besoin d’une aide supplémentaire, nous pouvons vous aider. Si vous avez besoin de quelqu’un qui parle votre langue, nous pouvons aussi vous aider. Vous pouvez appeler notre département de services aux membres au 1-866-472-4585 pour une aide supplémentaire de 8h00 à 19h00. Si vous êtes aveugle ou avez des troubles de l’audition ou de la communication, veuillez téléphoner au 711 pour les services de télécommunication à l’intention des malentendants. Nous pouvons vous aider à obtenir les informations dont vous avez besoin en grands caractères, sous forme audio (sonore) et en braille. Nous fournissons ces services gratuitement.
Обратите внимание: Мы помогаем лицам с ограниченными способностями или тем, кому требуется дополнительная помощь. Если вам требуется лицо, говорящее на вашем языке, мы также можем помочь. Для получения дополнительной информации вы можете связаться с отделом обслуживания участников программы по телефону 1-866-472-4585 с 08:00 до 19:00. Если у вас есть нарушения зрения, слуха или речи, позвоните по номеру 711 для связи по телетайпу/текстовому телефону. Мы можем предоставить вам необходимую информацию крупным шрифтом, в аудиоформате или шрифтом Брайля. Данные услуги предоставляются бесплатно.
Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-472-4585 (TTY: 711).
French Creole
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. (Haitian Creole) Rele 1-866-472-4585 (TTY: 711).
Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-866-472-4585 (TTY: 711).
Portuguese
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-866-472-4585 (TTY: 711).
Chinese
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-866-472-4585(TTY:711)。
French
ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-866-472-4585 (TTY : 711).
Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-866-472-4585 (TTY: 711).
Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-866-472-4585 (телетайп: 711).
Arabic
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1-866-472-4585 رقم.(711( :والبكم الصم ھ
Italian
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-866-472-4585 (TTY: 711).
German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-866-472-4585 (TTY: 711).
Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-866-472-4585 (TTY: 711) 번으로 전화해 주십시오.
Polish
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-866-472-4585 (TTY: 711).
Gujarati
સચુ ના: જો તમે ગજુ રાતી બોલતા હો, તો નન:શલ્ુ ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-866-472-4585 (TTY: 711).
Thai
เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-866-472- 4585 (TTY: 711).