CAHPS® Results
Medicaid Adult CAHPS® Annual Results.
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
Measure |
2021 |
2022 |
Goal |
Getting Care Quickly |
NA |
80.5% |
83.8% |
Getting Needed Care |
84.3% |
79.9% |
84.6% |
Coordination of Care |
NA |
87.5% |
86.3% |
Rating of All Health Care |
67.2% |
68.3% |
58.8% |
Rating of Personal Doctor |
80.3% |
72.7% |
71.1% |
Rating of Specialist Seen Most Often |
79.0% |
75.0% |
70.0% |
Rating of Health Plan |
63.0% |
59.0% |
64.9% |
Flu Vaccinations for Adults Ages 18-64 |
35.2% |
30.8% |
42.5% |
Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate |
NA |
NA |
75.5% |
NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate