-
How do I get a new Molina Medicaid ID card?
If you lose or need a copy of your Molina Medicaid ID card you can:
- Go to the My Molina member portal to access it electronically or to print a temporary Member ID card.
- Call Member Services at (888) 483-0760 and ask for a new paper card
-
Who do I call if I have questions?
Our Member Services team is ready to answer your questions. Call (888) 483-0760 weekdays, from 9:00 a.m. to 5:00 p.m. TTY users should call 711.
-
How do I change my primary care provider (PCP)?
There are two ways to change your PCP:
- Go to the My Molina member portal and follow the instructions. You may need to register for My Molina first.
- Call Member Services at (888) 483-0760.
-
What drugs are covered? Are my drugs covered?
To find out what drugs are covered under your plan, read your Molina Healthcare drug list (formulary).
-
How do I update my address or phone number?
If you change your name, address or get a new phone number, please let us know by contacting the Utah Department of Workforce Services. They will let us know your new details.
-
What online tools can help me manage my plan?
The My Molina member portal is a secured site where you can track your claims, access your ID card, view plan materials and more. Learn more, register or log in now.
-
Where can I learn more about my plan and benefits?
Read your Molina Member Handbook or call Member Services at (888) 483-0760.
Choose a Molina Healthcare State
Please select one of the states in which Molina Healthcare provides services.
Select Your State
Select Your Language
- Home >
- Members >
- Medicaid >
- Molina Medicaid >
- Member Resources >
- FAQs
Email this page:
* = required field
Please enter one email address
Thank you!
Your message has been sent.
Members
- Medicaid
- Molina Medicaid
- What's Covered
- Benefits at a Glance
- Virtual Care
- Health Management
- Care Management
- Health & Wellness
- Disease Management
- Guidelines to Keep You Healthy
- Breathe with Ease® Asthma Program
- Healthy Living with Diabetes® Program
- Living with COPD Program
- Heart Healthy Living
- Motherhood Matters® Pregnancy Program
- Stop Smoking Program
- Weight Loss Program
- Health Management
- Mental Health
- Prescription Drugs
- Vision
- Dental
- Nurse Advice Line
- Women's Health Care Services
- New Members
- Member Handbook
- Getting Care
- Quality Service
- About Your Care
- Quality Improvement Program
- HEDIS Information
- CAHPS Information
- Patient Safety Program
- New Technology
- Member Rights & Responsibilities
- Complaints & Appeals
- Fraud, Waste and Abuse
- Member Resources
- Molina Medicaid Integrated Care
- What's Covered
- Benefits at a Glance
- Virtual Urgent Care
- Health Management
- Disease Management
- Education Programs
- Guidelines to Keep You Healthy
- Breathe with Ease® Asthma Program
- Living with COPD Program
- Heart Healthy Living
- Healthy Living with Diabetes® Program
- Behavioral Health
- Prescription Drugs
- Vision
- Dental
- Transportation
- Women's Health Care Services
- Nurse Advice Line
- Member Handbook
- New Members
- Getting Care
- Quality Service
- About Your Care
- Quality Improvement Program
- HEDIS Information
- CAHPS Information
- Patient Safety Program
- New Technology
- Member Rights & Responsibilities
- Complaints and Appeals
- Fraud, Waste and Abuse
- Member Resources
- Health and Wellness
- Member Value Added Benefits
- Living Healthy
- Growing Up Healthy
- Staying Healthy
- Digital Tools
- Molina Member Feed
- Member Experience
- TANF
- Update Contact Info
- Contact Us
- Multi Language Taglines
- Notice of Nondiscrimination
- CHIP
- About CHIP
- What's Covered
- Benefits at a Glance
- Virtual Care
- Health Management
- Disease Management
- Education Programs
- Guidelines to Keep you healthy
- Care Management
- Health & Wellness
- Breathe with Ease® Asthma Program
- Living with COPD Program
- Heart Healthy Living
- Healthy Living with Diabetes® Program
- Motherhood Matters® Pregnancy Program
- Stop Smoking Program
- Weight Loss Program
- Mental Health
- Prescription Drugs
- Vision
- Dental
- Nurse Advice Line
- Your Member Handbook
- New Members
- Getting Care
- Quality Service
- About Your Care
- Quality Improvement Program
- HEDIS Information
- CAHPS Information
- Patient Safety Program
- New Technology
- Member Rights & Responsibilities
- Complaints and Appeals
- Fraud
- Member Resources
- Contact Us
- Medicare
- Benefits and Services
- Member Materials and Forms
- Pharmacy and Prescription Drugs
- Utah DSNP Member Advisory Committee
- Health & Wellness
- Quality
- Contact Us
- Health Insurance Marketplace
- What's Covered
- Benefits at a Glance
- Nurse Advice Line
- Virtual Care
- Health Education Programs
- Case Management
- Guidelines to Keep You Healthy
- Prescription Drugs
- Pediatric Vision
- Adult Vision
- Make a Payment
- Quality Service
- Quality Improvement Program
- Patient Safety Program
- HEDIS®
- CAHPS®
- Member Rights & Responsibilities
- New Technology
- Fraud
- Complaints and Appeals
- Newsletters
- Member Resources
- Frequently Asked Questions
- Contact Us
- Notice of Nondiscrimination
- My Molina Portal
- Stay Informed About COVID-19
- Molina Help Finder