Members

Contact Us

We're here for you. Give us a call or use one of our digital tools to get your questions answered.

Download the My Molina Mobile App! It can help you manage your Medicaid or CHIP plan.

QR code for Molina Mobile - Utah

The free My Molina Mobile App is an easy way to see your benefits from your phone. You can find doctors, see and print your member identification card, view claims and more. 

Download the My Molina Mobile App today from the Apple App Store or Google Play Store. You can also scan the QR code on the right using your smart phone.

          

Prefer a desktop portal? Visit the My Molina Member Portal

Register and sign into your secured member site, My Molina, to see details about your health plan account like claims, network providers, coverage details and more.

Sign in or register for My Molina

Resources and Phone Numbers

DEPARTMENT/PROGRAM

SERVICES

PHONE NUMBER

Member Services

Molina Member Services can:

  • Answer questions about your health plan benefits, claims, and services, including pharmacy (drugs) and case management.
  • Help you choose or change a primary care provider (PCP).
  • Tell you where to get care.
  • Offer interpreter services if you don’t speak English.
  • Provide information in other languages and formats.

(888) 483-0760, TTY: 711

Monday – Friday

9 a.m. – 5 p.m.

Local Time

24-Hour Nurse
Advice Line

Registered nurses can answer your health questions any time.

(888) 275-8750, TTY: 711

24/7 Teladoc Virtual Care

Visit a board-certified doctor by phone or video through Teladoc, without leaving home.

800 TELADOC

(800) 835-2362, TTY: 711

https://member.teladoc.com/molina

Health Management

If you live with a chronic health condition, we offer programs to help with asthma, diabetes, high blood pressure, Cardiovascular Disease (CVD), or Chronic Obstructive Pulmonary Disease (COPD). For details on how to join and use these programs, contact Health Management. You can opt out of the program anytime.

(866) 891-2320, TTY: 711 

Monday – Friday

7 a.m. – 7 p.m.

Local Time

Utah Department of Health

This department regulates health plans. If you have a grievance, use Molina’s grievance process before contacting the regulatory department. Molina’s number is (888) 483-0760.

 

(800) 662-9651

https://medicaid.utah.gov/

Vision Services

Molina Healthcare partners with Vision Service Plan (VSP) to provide you with covered vision services.

(844) 350-4089, TTY: 711

Vision Service Plan (VSP)

Molina Healthcare Compliance Hotline

 You can report potential fraud, waste and abuse without giving us your name. To report suspected Medicaid fraud, call us or fill out the online form. 

(866) 606-3889

Online Compliance Line