CAHPS® Results
Medicaid Child with CCC CAHPS® Annual Results.
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
Measure |
2022 |
2023 |
Goal |
Getting Care Quickly |
83.1% |
79.7% |
88.5% |
Getting Needed Care |
80.7% |
71.2% |
85.6% |
Coordination of Care |
83.8% |
82.2% |
86.5% |
Rating of All Health Care |
69.3% |
61.9% |
70.7% |
Rating of Personal Doctor |
75.4% |
72.9% |
77.8% |
Rating of Specialist Seen Most Often |
NA |
NA |
73.6% |
Rating of Health Plan |
65.3% |
65.7% |
73.8% |
NA = Not Available Due to Small Denominator