Your member experience
We want you to have a good experience with Molina Healthcare of Arizona! We believe everyone deserves access to high-quality health care. As a member, we put your needs first and treat you like family.
Help us make your experience better.
At Molina, we want to offer you the highest quality of care. You can help us do this by completing surveys. You may receive a survey by phone, text, email or mail. If you get one, please fill it out! We value your feedback and look at all responses.
Review the most recent Net Promoter Survey results.
Explore tips for getting the most from your health care experience.
How long should it take to get an appointment with a provider?
Tips for successful provider visits
Did you know?
- Interpreters are available at no cost to all members.
- Call Member Services at (800) 424-5891 (TTY/TDD: 711) to ask for an interpreter.
- Many providers offer after-hours or telehealth care.
- Molina offers alternatives to the emergency room when you have a non-emergent issue, such as Teladoc.