CAHPS® Results

Medicaid Adult CAHPS® Annual Results.

Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal. 

Measure

2021

2022

Goal

Getting Care Quickly

NA

80.5%

83.8%

Getting Needed Care

84.3%

79.9%

84.6%

Coordination of Care

NA

87.5%

86.3%

Rating of All Health Care

67.2%

68.3%

58.8%

Rating of Personal Doctor

80.3%

72.7%

71.1%

Rating of Specialist Seen Most Often

79.0%

75.0%

70.0%

Rating of Health Plan

63.0%

59.0%

64.9%

Flu Vaccinations for Adults Ages 18-64

35.2%

30.8%

42.5%

Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate

NA

NA

75.5%

 

NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate