CAHPS® Results
Molina Dual Options Medicare-Medicaid Plan CAHPS® Annual Results.
Molina Dual Options’ scores for the past two years are below. You can see how Molina Dual Options performs compared to our target goal.
|
Measure |
2022 |
2023 |
Goal |
|
Getting Care Quickly |
79 |
81 |
78 |
|
Getting Needed Care |
85 |
82 |
81 |
|
Coordination of Care |
NA |
87 |
86 |
|
Customer Service |
93 |
90 |
90 |
|
Rating of Health Plan |
86 |
86 |
88 |
|
Rating of All Health Care |
NA |
86 |
87 |
|
Getting Needed Prescription Drugs |
NA |
89 |
90 |
|
Rating of Drug Plan |
86 |
89 |
87 |
|
Annual Flu Vaccine |
61 |
57 |
74 |
Molina Dual Options Medicare-Medicaid Plan is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees.
Molina Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, sex, age, mental or physical disability, health status, receipt of healthcare, claims experience, medical history, genetic information, evidence of insurability, geographic location.
NA = Not Available Due to Small Denominator
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