Contact Us
Member Services
For more information, or if you have questions around care coordination, provider directory access, billing questions, or any other inquiries, please contact Member Services.
Senior Whole Health (HMO D-SNP) and Senior Whole Health NHC (HMO D-SNP)
Senior Whole Health
Attn: Member Services
1075 Main Street, Suite 400
Waltham, Massachusetts 02451
Toll Free: (888) 794-7268
TTY: 711
7 days a week, 8 a.m. to 8 p.m., local time
(Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)
Senior Whole Health Medicare Choice Care (HMO) and Senior Whole Health Medicare Choice Care Select (HMO)
Molina Healthcare
Attn: Medicare Member Services
200 Oceangate Ste. 100
Long Beach, CA 90802
Toll Free: (833) 685-2108
TTY: 711
7 days a week, 8 a.m. to 8 p.m., local time
(Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)
If you are not a Senior Whole Health member and would like additional information, please call
Toll Free: (888) 566-3526
TTY: 711
Monday to Saturday, 8 a.m. to 8 p.m., local time
Service Area of Massachusetts
The service areas covered by Senior Whole Health Medicare in the state of Massachusetts are:
Senior Whole Health (HMO D-SNP) and Senior Whole Health NHC (HMO D-SNP): Bristol, Essex, Hampden, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties
Senior Whole Health Medicare Choice Care (HMO) and Senior Whole Health Medicare Choice Care Select (HMO): Bristol, Essex, Plymouth, and Suffolk counties