CAHPS® Results

Molina Dual Options MI Health Link Medicare-Medicaid Plan CAHPS® Annual Results.

Molina Dual Options’ scores for the past two years are below. You can see how Molina Dual Options performs compared to our target goal.

Measure

2022

2023

Goal

Getting Care Quickly

75

78

78

Getting Needed Care

78

83

81

Coordination of Care

NA

85

86

Customer Service

88

92

90

Rating of Health Plan

83

87

88

Rating of All Health Care

NA

87

87

Getting Needed Prescription Drugs

88

92

90

Rating of Drug Plan

87

89

87

Annual Flu Vaccine

59

60

74

 

Molina Dual Options MI Health Link Medicare-Medicaid Plan is a health plan that contracts with both Medicare and Michigan Medicaid to provide benefits of both programs to enrollees.

Molina Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, sex, age, mental or physical disability, health status, receipt of healthcare, claims experience, medical history, genetic information, evidence of insurability, geographic location.

NA = Not Available Due to Small Denominator

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