Claims
It is Molina Healthcare's policy to pay Participating Providers directly for Covered Services provided to you in accordance with the contracts between the Plan and Participating Providers.
However, if a Participating Provider bills the you for a Covered Service, you should contact Member Services upon receipt of the bill. If you pay a bill for Covered Services, Molina Healthcare will require the Participating Provider to reimburse you.
If you have questions about this, please call Molina Member Services at (888) 898-7969, Monday through Friday, 8 a.m. to 5 p.m. EST (TTY: 711).