Members

Getting medical care shouldn’t be difficult. Good news! We’re making it easier.

Molina Healthcare of Mississippi is giving you more access to virtual medical care through partnerships with the University of Mississippi Medical Center and Teladoc. These programs let you get care whenever it’s needed using your computer, phone, or tablet, wherever you are.

UMMC 2 You

UMMC 2 You connects you with a University of Mississippi Medical Center health care provider who can help you with medical problems including:
• Respiratory issues
• COVID-19 symptoms
• Cold and flu symptoms
• Sinus issues
• Rashes
• Allergies
• Asthma
• Bites
• Joint pain
• And other common health concerns

All you need is a smartphone. Download the UMMC 2 You app to have your appointment wherever you are in Mississippi. You can also use any computer that supports video chats.

To download the app, visit UMMC 2 You brings UMMC Care to you. - University of Mississippi Medical Center (umc.edu)

UMMC 2 You Hours

Monday-Friday, 7 a.m. to 9 p.m. 

Saturday 8 a.m. to noon

To learn more about UMMC 2 You visit the UMMC 2 You page or contact the UMMC Center for Telehealth at (601) 815-2020 or email telehealth@umc.edu.

 

Teladoc

Molina Healthcare is pleased to partner with Teladoc to offer you virtual care. Now it’s simple to connect to a board-certified doctor by phone, video or mobile app, from anywhere 24/7

Virtual Care means:
  • Convenient online or phone visits, from wherever you are.
  • No appointment is needed. Get the right care, right now.
  • You’re treated at NO COST! Visits are free for Molina members.

Use Teladoc for:

  • Cold and flu symptoms
  • Sore throat
  • Allergies
  • Respiratory infection
  • Sinus problems
  • Skin problems

If at any point your symptoms worsen or you feel like you are experiencing a medical emergency, call 911 or proceed to the nearest emergency room.

Set up your account today!

  1. Choose from one of three ways:
    Online: Go to Teladoc.com/Molina
    or
    Mobile app: Download the app and click "Activate account." Visit Teladoc.com/mobile to download the app. or
    Call Teladoc at 1-800-Teladoc (1-800-835-2362) for help registering your account over the phone.
  2. Provide your medical history.
    Your health records are 100% secure and private. We provide this information only to our doctors, so they can treat you effectively.
  3. Now you’re ready for an online or telephone visit any time.
    With your account set up, you can ask for a virtual visit whenever you need care. Just click “Request a Consult.”

What is virtual care?
Virtual care is a convenient way to receive medical care without leaving your home or wherever you are. Virtual medical visits are available for all Molina members.

What conditions are treated by virtual care?
Virtual care service is a lot like an urgent care clinic. Visit for non-emergency illnesses and conditions, like:  
• Allergies
• Burns
• Cold and flu
• Cough
• Sore throat
• Sinus issues
• Rashes
• Ringworm
• Pink eye

What can the doctor do?
They can give you medical advice, prescribe medication, or help you set up a follow-up appointment with your primary care provider (PCP). After your visit, you will get a summary for your records. Molina will make sure your care is coordinated with your PCP.

Do virtual care doctors replace my doctor?
No. Virtual care is for when you need care now for non-emergency medical issues. It’s a convenient alternative to urgent care and ER visits.  

Is there a time limit when talking with a doctor?
No. There is no time limit for virtual visits. 

Is the online visit free no matter how long it takes?
Yes! As a Molina member, your online visits cost you nothing.   

Got more questions?
At Molina, we have answers. Just call us at (844) 809-8438, TTY:711. We’re here to help!
*(Virtual care is at no cost to you. Rates for cell phone and Internet usage may apply as designated by your personal cell phone or Internet service provider.)