Molina can help you find behavioral health (mental health and/or substance abuse) services you and your family may need. You must use a provider that is part of the Molina network unless it is an emergency. You might need to find a doctor that is in the plan. If so, you can call Molina at (800) 223-7242 (TTY: 711). Your benefits cover:
- Inpatient services
- Outpatient services
- Doctor visits
You do not need a referral to see a doctor, you can pick or change your behavioral health care provider or case manager at any time. If you want to change, call Molina at (800) 223-7242 (TTY: 711). Your case manager can also help you. Molina's hours are Monday through Friday, 8 a.m. - 6 p.m. EST. Emergency coverage is available 24 hours per day, seven days per week.
Member Handbook
It tells you what you need to know about your Molina Healthcare of New York Molina Healthcare PLUS Health Plan. Read here.
How do members get care?
Call Molina at (800) 223-7242 (TTY: 711).
Additional Behavioral Health Services for Adults and Children
Molina Healthcare Member Services: (800) 223-7242 (TTY: 711)
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Chronic Illness and Mental Health: Recognizing and Treating Depression |
https://www.nimh.nih.gov/health/publications/chronic-illness-mental-health |
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Depression |
https://www.nami.org/NAMI/media/NAMI-Media/Images/FactSheets/Depression-FS.pdf |
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Dual Diagnosis |
https://www.nami.org/NAMI/media/NAMI-Media/Images/FactSheets/Dual-Diagnosis-FS.pdf |
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Early and First Episode Psychosis |
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Fentanyl |
https://combataddiction.ny.gov/system/files/documents/2017/11/nysdohoasasprintoutad12x18-lo2.pdf |
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Heroin: Drug Facts |
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Mental Health Facts: Multicultural |
https://www.nami.org/NAMI/media/NAMI-Media/Infographics/MulticulturalMHFacts10-23-15.pdf |
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Schizophrenia |
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Suicide |
https://www.nami.org/NAMI/media/NAMI-Media/Images/FactSheets/Suicide-FS.pdf |
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Taking Charge of Your Mental Health |
https://www.nami.org/NAMI/media/NAMI-Media/Infographics/NAMI-Taking-Charge-of-Your-Mental-Health.pdf |