CAHPS® Results
Medicaid Child CAHPS® Annual Results.
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
Measure |
2022 |
2023 |
Goal |
Getting Care Quickly |
86.3% |
83.5% |
88.5% |
Getting Needed Care |
83.9% |
81.4% |
85.6% |
Coordination of Care |
NA |
75.3% |
86.5% |
Rating of All Health Care |
69.7% |
76.5% |
70.7% |
Rating of Personal Doctor |
74.7% |
77.1% |
77.8% |
Rating of Specialist Seen Most Often |
NA |
73.1% |
73.6% |
Rating of Health Plan |
76.6% |
79.6% |
73.8% |
NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate