Member Resources
Health education and resources
Health topics A – Z
You can find helpful information and key facts about health issues so you can make better health decisions. You can also find information on your drug(s) including drug interactions, side-effects or common risks, and generic options.
Complex case management
Do you have more than one medical condition you are trying to take care of? Have you recently had a critical event? We are here to help. We offer a Complex Case Management program to help you get the medical care and services you need.
If you think you may need this type of help, you can self-refer by calling Member Services. Ask to speak to your assigned Care Manager or a Care Manager in Complex Case Management.
Services in your area
Community services
Search for free or reduced-cost services like medical care, food, housing assistance, job training and more. Use our search tool below and enter your zip code to look for services close to you!
211 Virginia can also help you find local resources that you need. Use their search tool to find organizations that provide health and human services to Virginians.
VirginiaNavigator helps connect you to programs that serve older adults, people living with disabilities, veterans and caregivers and their families.
Help to quit smoking
Free, confidential assistance to help quit smoking or using tobacco:
(800) Quit-Now / (800) 784-8699
TYY (877) 777-6534
Pregnancy resources
We also offer Care Management to all pregnant members.
Postpartum Support Virginia helps new and expectant mothers and their families overcome anxiety and depression.
Visit Safe Sleep Virginia for important information about Sudden Unexpected Infant Death.
Virginia’s Low-Income Safety Seat Program provides free child safety and booster seats for income eligible children.
Other services
Women, Infants & Children (WIC)
Supplemental Nutrition Assistance Program (SNAP)
Other helpful resources
Healthy Rewards Incentives
Nurse Advice Line
Registered nurses are available 24 hours a day, 7 days a week, to assess symptoms and help you make good health care decisions. These registered nurses do not diagnose. They assess symptoms and guide you to make sure you get the most appropriate level of care. Through our Nurse Advice Line we can help you with:
- Navigating the health care system
- Better coordination of your care
- Deciding how quickly you should see a doctor for illness or injury
- Encouraging you to follow-up with your PCP when needed
- Reducing your stress knowing you have a resource to call for medical advice
Molina Healthcare is committed to helping you understand:
- How to handle routine health problems at home
- When to go to emergency room or to see your PCP
Call this number if you need medical assistance:
- Cardinal Care Managed Care: (800) 424-4518 (TTY 711)
Behavioral Health Crisis Line
Call us if you do not know how to get services during a crisis. We will help find a crisis provider for you.
If you have thoughts about harming yourself or someone else, you should:
- Get help right away by calling 911
- Go to the closest hospital for emergency care
- Call a crisis hotline like the National Suicide Prevention Lifeline at (800) 273-8255
- Cardinal Care Managed Care: (800) 424-4518 (TTY 711)
Important information for members
Here you will find important information for members.
Sickle Cell Disease – Tips for Healthy Living
Healthy Checklist – Infants and Toddlers
Children’s mental health
Children’s Mental Health Awareness Month
Children’s Mental Health Awareness Day
Fun and Affordable Family Self Care Tips
You need Adobe Acrobat Reader to view the file(s) above. Download a free version.