Contact Information

Molina Complete Care
5055 E Washington St, Suite 210
Phoenix, AZ 85034
 

Phone Numbers

Fax Numbers
Main Line Toll Free (800) 424-5891
Member Eligibility Verification (800) 424-5891
Member Services (800) 424-5891
Provider Services (800) 424-5891
Behavioral Health Authorizations (800) 424-5891
Pharmacy Authorizations (800) 424-5891
Radiology (800) 424-5891
   
Main Fax  
Prior Auth – Inpatient Fax (888) 656-2201
Prior Auth – All Non-Inpatient Fax (888) 656-7501
Behavioral Health - Inpatient Fax (888) 656-2201
Behavioral Health - All Non-Inpatient Fax (888) 656-7501
Pharmacy Authorizations Fax (844) 271-6887
Radiology Authorizations Fax (877) 731-7218
Transplant Authorizations Fax (877) 813-1206
NICU Authorizations Fax (888) 656-2201
   

Vendors
DentaQuest (800) 964-7811
Veyo Transportation (800) 424-5891
Lab Services LabCorp (888) 522-2677
VSP Vision Care Toll Free: (800) 877-7195
www.vsp.com/eye-doctor

Claims Department

The claims department is located at our corporate office in Long Beach, CA. All hard copy (CMS-1500, UB-04) claims must be submitted by mail to the address listed below. Electronically filed claims must use EDI Claims/ Payer ID number - MCC01. To verify the status of your claims, please call our Provider Claims Representatives at the numbers listed below.

Claims  
Address

Molina Complete Care
Claims Service Center
P.O. Box 93152
Long Beach, CA 90809-9994
Phone: (800) 424-5891

For more information, refer to the Provider Manual.

Compliance and Fraud AlertLine

If you suspect cases of fraud or abuse, you must report it to Molina. You may do so by contacting the Molina Healthcare AlertLine or submitting an electronic complaint using the website listed below. For more information about fraud and abuse, please see the compliance section of the Provider Manual.

Molina Healthcare AlertLine
Phone: (866) 606-3889
Website: www.molinahealthcare.alertline.com