Contact Information

MHIL Contact UsMolina Healthcare of Illinois
2001 Butterfield Rd., Suite 750
Downers Grove, IL 60515

Business Hours: 8 a.m. to 5 p.m. Monday through Friday

MHILProviderNetworkManagement@MolinaHealthcare.com

Phone Numbers

Provider Network Management: (855) 866-5462

Member Services:


MTM Inc. (Non-Emergent Transportation):

Fax Numbers

  • Prior Authorization Fax: (866) 617-4971
  • Pharmacy Prior Authorization Fax: (855) 365-8112
  • Provider Appeals & Disputes Fax: (855) 502-4962
  • Provider Pre-Service Appeals Fax: (855) 502-5128
  • Member Appeals & Grievances Fax: (562) 499-0610

    • Claims Address

    Molina Healthcare of Illinois
    P.O. Box 540
    Long Beach, CA 90801

    Provider Network Management

    Questions? We have answers! Molina has a team of dedicated Provider Relations Managers in your area to assist you. Access our Provider Relations Manager territory maps by the following provider types:

    Molina contracted Hospital providers and affiliated provider groups. Go To Map.

    Molina contracted Ancillary providers, including LTC, waivers, home health, DME, lab, private practice medical doctors and specialists, BH, and transportation providers. Go To Map.

    Molina FQHCs, RHCs, and ERCs. Go To Map.

    Molina VBC provider contracting. Go To Map.

    If you have questions about Value-Based Contracting, contact your Provider Relations Manager or Natalie Kasper, Director of Provider Contracts, at Natalie.Kasper@MolinaHealthcare.com or (630) 381-1674 or (262) 271-6525 (Mobile).