Contact Information
|
Molina Healthcare of Ohio |
Business Hours
Medicaid: 7 a.m. to 8 p.m.
MyCare Ohio: 8 a.m. to 6 p.m.
Medicare and Marketplace: 8 a.m. to 5 p.m.
Phone Numbers
Provider Services Claims |
(855) 322-4079 (855) 322-4079 |
| Utilization Management TTY |
(855) 322-4079 711 |
The Utilization Management Department is available to answer your questions during business hours Monday through Friday. After business hours, you can leave a voicemail. Your call will be returned the next day.
Fax Numbers
| Provider Services | (888) 296-7851 |
| Prior Authorization – Medicaid/MyCare Ohio Opt-Out | (866) 449-6843 |
| Prior Authorization – MyCare Ohio Opt-In Outpatient* | (844) 251-1451 |
| *Excludes: Home Health | |
| Prior Authorization – Medicare Outpatient | (844) 251-1450 |
| Prior Authorization – Medicare/MyCare Ohio Opt-In Inpatient | (844) 834-2152 |
| Prior Authorization – MyCare Ohio Opt-In* | (877) 708-2116 |
| *Includes: Home Health & Hospice Room & Board T2046 Only | |
| Prior Authorization – Marketplace | (833) 322-1061 |
| Prior Authorization –Transplant* | (866) 449-6843 |
| *All lines of business |
The Molina Healthcare office is closed on the following days:
- New Year’s Day
- Martin Luther King Jr. Holiday
- Memorial Day Holiday
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve Day – Open 7:00 a.m. until Noon
- Christmas Day
- New Year’s Eve Day – Open 7:00 a.m. until Noon
A holiday that falls on a Saturday is observed on the Friday before. A holiday that falls on a Sunday is observed the Monday after.