Transportation
What’s covered
Emergency medical transportation
Emergency transportation (ambulance) or ambulance transport services, provided through the “911” emergency response system, will be covered when medically necessary.
Non-Medical TransportationNon-Medical Transportation (NMT) is covered for medically necessary covered services. NMT is transportation by a car, taxi, or other public or private way of getting to your medical appointment.
Non-Emergency Medical TransportationNon-Emergency Medical Transportation (NEMT) is covered for medically necessary covered services. NEMT is transportation by ambulance, litter van, wheelchair van or air.
Member Services GuideIt tells you what you need to know about your Molina Healthcare Medi-Cal Health Plan.
For the Member Service Guide, click here.
How do members get care?
Emergency Medical Transportation:
If you need emergency medical transportation, please call “911”.
Non-Emergency Medical Transportation:
Your primary care physician (PCP) or specialist will need to complete a Provider Certification Statement form prior to receiving transportation. To schedule please call American Logistics at 1 (844) 292-2688 or visit the website: American Logistics. American Logistics accepts requests 24 hours a day, 7 days a week. We recommend calling at least 3 business days in advance of your appointment, or as soon as you can when you have an urgent appointment. Please have your member ID card ready when you call.
Non-Medical Transportation:
To schedule please call American Logistics at 1 (844) 292-2688 or visit the website: American Logistics. American Logistics accepts requests 24 hours a day, 7 days a week. We recommend calling at least 3 business days in advance of your appointment, or as soon as you can when you have an urgent appointment. Please have your member ID card ready when you call.