CAHPS® Results

Medicaid Adult CAHPS® Annual Results.

Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure

2022

2023

Goal

Getting Care Quickly

83.8%

79.9%

83.8%

Getting Needed Care

87.0%

82.1%

83.1%

Coordination of Care

NA

87.2%

86.7%

Rating of All Health Care

55.8%

62.5%

58.3%

Rating of Personal Doctor

64.7%

65.7%

70.6%

Rating of Specialist Seen Most Often

67.0%

68.0%

68.3%

Rating of Health Plan

62.0%

65.7%

64.0%

Flu Vaccinations for Adults Ages 18-64

34.8%

38.9%

42.5%

Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate

79.1%

82.5%

75.0%

 

NA = Not Available Due to Small Denominator

NB = No Benefit

NR = Not Reported

NQ = Not Required

BR = Biased Rate