CAHPS® Results
Medicaid Adult CAHPS® Annual Results.
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
Measure |
2022 |
2023 |
Goal |
Getting Care Quickly |
83.8% |
79.9% |
83.8% |
Getting Needed Care |
87.0% |
82.1% |
83.1% |
Coordination of Care |
NA |
87.2% |
86.7% |
Rating of All Health Care |
55.8% |
62.5% |
58.3% |
Rating of Personal Doctor |
64.7% |
65.7% |
70.6% |
Rating of Specialist Seen Most Often |
67.0% |
68.0% |
68.3% |
Rating of Health Plan |
62.0% |
65.7% |
64.0% |
Flu Vaccinations for Adults Ages 18-64 |
34.8% |
38.9% |
42.5% |
Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate |
79.1% |
82.5% |
75.0% |
NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate