Members

Virtual Care

Get expert health care from the comfort of home, 24/7.

Telehealth services are available to you through Teladoc®. What is telehealth?  It is a convenient option for those times when you can’t get in to see your provider quickly enough. You can use telehealth for many common issues and follow-up appointments such as colds, sinus infections, allergies, rashes, urinary tract infections, medication follow-ups and more.

From the comfort of your home, you can get quick medical advice that can prevent your condition from getting worse. There is no cost to use telehealth and it removes the stress of needing transportation to and from the doctor’s office.

 

Be sure to skip the trip and the wait and use Teladoc® to speak to a board-certified provider 24/7. You and your family can talk to a Teladoc provider by phone or video from wherever you are.

You can use Teladoc for general medical and behavioral health services, like:

General Medical

Mental Health*

Talk to a provider 24/7. Use for non-emergency health care needs like:

  • Cold and flu
  • Sore throat
  • Sinuses
  • Allergies
  • Pink eye
  • Ear infections
  • Urinary tract infections
  • Rash
  • Skin conditions
  • And more

Talk to a therapist or prescriber seven days a week, 7 a.m. to 9 p.m.

  • Anxiety
  • Depression
  • Stress
  • Substance use
  • Trauma
  • Relationship issues
  • And more

*Age restrictions apply.

Connecting with Teladoc is easy.

  • Most general medical visits last about 15 minutes or less. Most Mental Health visits last 45 minutes, just like an in-person therapy visit. You can get medical advice, diagnosis and even prescriptions, when needed.
  • If a prescription is needed for your issue, you can pick up the medication at your local pharmacy or any network pharmacy that you choose.
  • If you need more care, the provider will ask you to follow up with your PCP.

Have your Molina member ID number ready when you call. You will need to answer a few questions about the reason for your call.

Note: Teladoc should not be used for trauma, chest pain, shortness of breath, or the prescribing of DEA (Drug Enforcement Agency) controlled substances.

Member Services: (888) 898-7969 (TTY 711), Monday – Friday 8 a.m. – 5 p.m.

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