Contact Us
Passport by Molina Healthcare
Attn: Medicare Member Services
200 Oceangate Ste. 100
Long Beach, CA 90802
Member Services
For more information, or if you have questions around care coordination, provider directory access, billing questions, or any other inquiries, please contact Member Services.
Toll Free: (844) 859-6152
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m., local time
(Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)
Molina Care Connections (Preventive Care Services)
(844) 847-9954
Monday – Friday, 8:00 a.m. – 7:00 p.m. local time
Saturday, 8:00 a.m. – 5:00 p.m. local time
If you are not a Passport member and would like additional information, please call
Toll Free: (844) 643-2780
TTY: 711
Monday to Saturday, 8:00 a.m. to 8:00 p.m., local time
Pharmacy Call Center
Toll Free: (800) 665-3086
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m., local time
Nurse Advice Line
Toll Free: (800) 606-9880
TTY: 711
7 days a week, 24 hours a day
Service Area of Kentucky
The service areas covered by Passport Medicare in the state of Kentucky are:
Adair, Anderson, Barren, Bath, Bourbon, Boyle, Bracken, Breathitt, Breckinridge, Bullitt, Butler, Carroll, Carter, Casey, Clark, Cumberland, Edmonson, Elliott, Estill, Fayette, Fleming, Franklin, Gallatin, Garrard, Grant, Grayson, Green, Hancock, Hardin, Harrison, Hart, Henry, Jackson, Jefferson, Jessamine, Larue, Lawrence, Lee, Lewis, Lincoln, Madison, Magoffin, Marion, McLean, Meade, Menifee, Mercer, Metcalfe, Monroe, Montgomery, Morgan, Nelson, Nicholas, Ohio, Oldham, Owen, Owsley, Pendleton, Powell, Pulaski, Robertson, Rockcastle, Rowan, Russell, Scott, Shelby, Spencer, Taylor, Trimble, Union, Washington, Wayne, Webster, Wolfe, and Woodford counties