Quality Service

Providing quality health care comes first

What you have to say about your care means a lot to us. Your feedback helps us serve you with quality care and find ways to grow and improve. Our goal is to make sure you:

• Get quality care quickly
• Always have easy access to health care
• Are treated with respect and friendly customer service

About Your Care

We work with our providers to give you good health care.

Ways We Improve Your Care

• Quality Improvement Program
• Patient Safety Program
• New Technology

Member Rights & Responsibilities

You have rights and responsibilities.

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Complaints & Appeals

You have a right to file a complaint (grievance) or appeal.

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Fraud Prevention

Molina Healthcare of Ohio seeks to uphold the highest ethical standards for the provision of health care benefits and services to our members.

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